Terms of service

Terms of Service

Welcome to Light Mandalas. By accessing our website, purchasing our products, booking a session, or using any Light Mandalas technology, you agree to the following Terms of Service.

Please read these terms carefully before using our website or purchasing our products.

1. Wellness Use Only

Light Mandalas is a wellness technology ecosystem. Our products, systems, sessions, and services are designed to support relaxation, emotional balance, coherence, environmental harmony, self-regulation, and overall wellbeing.

Light Mandalas is not currently positioned as a medical diagnostic, treatment, or disease-management system. Our technologies are not designed, marketed, or presented as medical devices intended to diagnose, treat, cure, prevent, or manage any disease or medical condition.

Our products and services should not be used as a substitute for licensed medical care, medical diagnosis, medical treatment, medication, therapy, or professional healthcare advice.

2. Intended Purpose

Light Mandalas operates in the wellness, coherence, and human performance space.

Our systems are designed to create supportive conditions that may help users experience greater relaxation, focus, restoration, emotional steadiness, environmental harmony, and coherence.

Our technologies may include combinations of:

  • Light and color frequencies

  • Near-infrared light

  • Sound and vibrational programs

  • Electromagnetic or magnetic-field technologies

  • Plasma or environmental harmonization technologies

  • Multi-sensory coherence-support systems

  • Personalized wellness and coherence-based experiences

These technologies are used as sensory, environmental, and information-based inputs intended to support the user’s wellness experience.

3. Individual Results May Vary

Each person responds differently to wellness technologies and experiences. Some users may report feeling calmer, clearer, more relaxed, more focused, more energized, or more emotionally balanced after using Light Mandalas products or services.

However, individual results are not guaranteed. Experiences may vary depending on personal condition, sensitivity, lifestyle, environment, frequency of use, practitioner guidance, and other factors.

Any testimonials, examples, descriptions, or user experiences shared on our website or marketing materials represent individual experiences and should not be interpreted as guaranteed results or medical claims.

4. No Medical Claims

Light Mandalas does not claim that its products or services diagnose, treat, cure, prevent, or reverse disease.

Any information provided through our website, product descriptions, sessions, reports, consultations, educational materials, or customer support is for wellness, educational, and informational purposes only.

You should always consult a qualified healthcare professional for any medical concern, diagnosis, treatment decision, medication question, or health-related emergency.

Do not stop, change, or delay any prescribed medical treatment because of information or experiences related to Light Mandalas products or services.

5. User Responsibility

By using Light Mandalas products or services, you agree to use them responsibly and according to any provided instructions, safety guidance, practitioner recommendations, or product manuals.

You are responsible for determining whether a product, service, or session is appropriate for your personal use.

If you are pregnant, have a serious medical condition, use implanted medical devices, have light sensitivity, epilepsy, photosensitivity, severe neurological symptoms, or any other health concern, please consult a qualified healthcare professional before using light, sound, frequency, electromagnetic, plasma, or environmental wellness technologies.

6. Product Information

We make every reasonable effort to describe our products accurately and clearly. However, product descriptions, images, specifications, features, availability, pricing, and shipping details may change without notice.

Light Mandalas reserves the right to update, modify, discontinue, or improve any product, service, or website content at any time.

7. Orders and Payments

By placing an order, you confirm that all information provided is accurate and complete.

All prices are listed in the currency shown at checkout. Payment must be completed before an order is processed, unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order if there is an error in pricing, product availability, payment processing, shipping restrictions, suspected fraud, or violation of these Terms of Service.

8. Shipping, Customs, and Import Duties

Light Mandalas ships internationally using DHL or another trusted courier when required.

Shipping costs are calculated based on destination, package size, product weight, and available courier options.

For international orders, import duties, customs fees, taxes, clearance fees, and local regulatory requirements are the responsibility of the receiver/customer.

Light Mandalas will make reasonable efforts to support the import process by providing clear product descriptions, proper declared values, and necessary shipping documentation. However, we cannot guarantee customs approval, final import costs, delivery time, or customs processing speed, as these are controlled by the destination country’s authorities.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return Policy. Please review the Return Policy before purchasing.

Certain products may not be eligible for return if they have been used, opened, damaged, customized, installed, or shipped internationally, unless otherwise required by applicable law.

Shipping fees, customs duties, import taxes, and clearance fees are generally non-refundable.

10. Proper Use and Safety

Customers agree to use Light Mandalas products only for their intended wellness-support purposes.

You agree not to misuse, modify, disassemble, reverse engineer, repair without authorization, or operate any product in a way that may cause harm, damage, unsafe exposure, or violation of product guidance.

Light-based, sound-based, electromagnetic, plasma, or environmental technologies should be used with care and according to the operating instructions provided.

11. Intellectual Property

All content on the Light Mandalas website, including text, images, product names, designs, logos, graphics, videos, technology descriptions, manuals, and educational materials, is the property of Light Mandalas or its licensors.

You may not copy, reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Light Mandalas is not responsible for indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use our website, products, services, or information.

Light Mandalas is not responsible for outcomes resulting from misuse, improper installation, unauthorized modification, failure to follow instructions, customs delays, courier issues, local import restrictions, or use outside the intended wellness scope.

13. Website Use

You agree not to use our website for unlawful, harmful, abusive, fraudulent, or unauthorized purposes.

You may not attempt to interfere with website security, access restricted systems, upload malicious code, or use the website in a way that disrupts its operation.

14. Updates to These Terms

Light Mandalas may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of our website, products, or services after updates are posted means you accept the revised terms.

15. Contact Information

For questions about these Terms of Service, products, shipping, or support, please contact Light Mandalas through the contact information provided on our website.